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I'm getting false accident detection alerts. How do I fix this?
If you’re receiving accident alerts from normal driving, try adjusting the sensitivity level.
Accident detection works by monitoring the G-forces experienced by your vehicle. Some driving conditions can trigger false positives:
- Driving over potholes or speed bumps at speed
- Aggressive driving on bumpy roads
- Sudden maneuvers to avoid obstacles
How to adjust sensitivity:
- Open Sentry Driver and go to Rules
- Find your Accident Detection rule
- Adjust the sensitivity:
- Low (2G threshold) - Most sensitive, catches minor incidents but may have false positives
- Medium (4G threshold) - Balanced, industry-standard threshold
- High (8G threshold) - Least sensitive, only triggers on severe impacts
Recommended settings:
- Start with Medium for most users
- If you drive on rough roads regularly, try High (less sensitive)
- If your vehicle is often parked in high-risk areas and you want to catch even minor bumps, use Low (more sensitive)
Understanding G-forces:
- Normal driving: 0.2-0.5G
- Hard braking: 0.5-1G
- Minor fender bender: 2-4G
- Significant collision: 4-8G
- Severe crash: 8G+
The app has a 5-minute cooldown between alerts to prevent notification spam from repeated triggers.