Do teens need to install an app?

No, your teen doesn’t need to install anything.

Sentry Driver is a parent-only app. It connects directly to your Tesla through the official Fleet API to monitor driving behavior. Your teen:

• Doesn’t need to download any app
• Doesn’t need to remember to turn anything on
• Doesn’t need to do anything differently when driving

The app works automatically in the background. When your teen takes the car, monitoring begins. When you’re in the car (detected via Bluetooth), monitoring is disabled.

This design ensures there’s no way for teens to disable or tamper with the monitoring - and it eliminates any friction in their driving experience.

How does Sentry Driver know when my teen is driving vs. me?

Sentry Driver uses Bluetooth to detect when your phone is present in the car.

Here’s how it works:

1. During setup, you pair the Sentry Driver app with your phone’s Bluetooth
2. When you’re in the car with your phone, the app detects your presence
3. When your phone is detected, monitoring is automatically disabled
4. When your phone is not detected (your teen is driving), monitoring is enabled

This means you don’t need to remember to toggle anything on or off - the app intelligently knows who’s behind the wheel based on whether your phone is present.

What if I leave my phone at home?

If you drive without your phone, the app will think your teen is driving and you may receive alerts. This is rare, but you can easily dismiss false alerts in the app.

What data from my Tesla does Sentry Driver access?

Sentry Driver only accesses the driving data needed to monitor safety.

Through Tesla’s official Fleet API, we access:

• Vehicle location during trips (for zone monitoring and trip history)
• Speed data (for speeding alerts)
• Trip start/end times (for curfew monitoring)
• Driving events like hard braking or acceleration

We do NOT access:

• Video footage from your Tesla’s cameras
• Your Tesla account credentials (you authenticate directly with Tesla)
• Climate or entertainment settings
• Vehicle commands (we can’t honk, lock, or control your car)

All data is encrypted in transit and stored securely. You can delete all your data at any time from within the app.

Does Sentry Driver work with all Tesla models?

Yes, Sentry Driver works with all Tesla vehicles that support the Fleet API.

This includes:

• Model S (2012 and newer)
• Model 3 (all years)
• Model X (all years)
• Model Y (all years)
• Cybertruck

The app uses Tesla’s official Fleet API, which is the same secure connection used by Tesla’s own mobile app. No additional hardware or modifications are needed - just connect your Tesla account and you’re ready to go.

How much does Sentry Driver cost?

Sentry Driver offers flexible subscription plans for families.

All plans include:

• All features (speeding alerts, curfew monitoring, zone alerts, trip history, driving scores)
• Unlimited Tesla vehicles
• Unlimited teen driver profiles
• 7-day free trial

Plan Options:

• Monthly: Great for trying the service or seasonal driving
• Annual: Best value for year-round monitoring (save vs. monthly)

One subscription covers your entire family - no need to pay extra for additional cars or teen drivers.

For exact pricing in your local currency, please check the App Store or Google Play Store.

Can I monitor multiple teen drivers?

Yes, Sentry Driver supports multiple teen profiles on a single subscription.

You can:

• Create individual profiles for each teen driver
• Set custom alert thresholds per teen (e.g., stricter speed limits for new drivers)
• Define different curfew times for each teen
• View separate driving scores and trip history for each driver
• Receive alerts that identify which teen triggered them

This is perfect for families with multiple teen drivers. All profiles are included in your subscription at no extra cost.

Can I monitor multiple Tesla vehicles?

Yes, you can monitor all your Tesla vehicles with one subscription.

If your family has multiple Teslas, you can connect them all to Sentry Driver:

• Add unlimited vehicles to your account
• Monitor any vehicle your teen might drive
• See which car was used for each trip
• Get alerts from any connected vehicle

This is especially useful for families where teens might drive different cars depending on availability. One subscription covers everything.

What types of alerts can I receive?

Sentry Driver sends real-time alerts for various driving events.

You can configure alerts for:

Speed Alerts

• Over speed limit (any amount)
• Custom speed threshold (e.g., alert if over 70 mph)
• Excessive speeding (e.g., 15+ mph over limit)

Time-Based Alerts

• Curfew violations (driving after set hours)
• Late night driving
• Trip duration alerts

Location Alerts

• Leaving home zone
• Entering restricted areas
• Arriving at or leaving specific locations

Driving Behavior

• Hard braking events
• Rapid acceleration
• Trip start and end notifications

You can customize which alerts you receive and set different thresholds for each teen driver.

How is the driving score calculated?

The driving score reflects overall driving safety based on multiple factors.

The score is calculated from:

• Speed compliance: How often your teen stays within speed limits
• Smooth driving: Frequency of hard braking and rapid acceleration
• Curfew adherence: Whether they’re driving within allowed hours
• Zone compliance: Staying within approved areas

The score updates after each trip and shows trends over time, so you can see if driving habits are improving.

Using the score:

• Share the score with your teen to encourage safe driving
• Set goals for score improvement
• Use it as a basis for driving privilege discussions
• Track progress over weeks and months

The score is meant to be a constructive tool for teaching safe driving habits, not a punishment mechanism.

Is Tesla Premium Connectivity required?

No, Tesla Premium Connectivity is not required for Sentry Driver.

Sentry Driver connects to your Tesla through Tesla’s Fleet API, which works independently of Premium Connectivity. Your vehicle just needs basic cellular connectivity (included with all Tesla vehicles) to report driving data.

You’ll get:

• Real-time driving alerts
• Trip history and tracking
• Driving score calculations
• All monitoring features

All of this works whether or not you have Tesla’s Premium Connectivity subscription.

Can my teen see they're being monitored?

Sentry Driver runs invisibly - there’s nothing for your teen to see or interact with.

Since the app:

• Only needs to be installed on the parent’s phone
• Uses the Tesla Fleet API (not anything in the car)
• Doesn’t require any action from the teen

…there’s no visual indicator or notification in the car that monitoring is active.

Our recommendation: Be transparent with your teen about using Sentry Driver. Research shows that teens actually drive more safely when they know they’re being monitored, and open communication builds trust. The goal is safer driving, not surveillance.

Many families use Sentry Driver as a teaching tool - reviewing trips together and discussing safe driving habits.

How do I set up Sentry Driver?

Setting up Sentry Driver takes just a few minutes.

1. Download the app from the App Store or Google Play

2. Create an account with your email address

3. Connect your Tesla - you’ll sign in to Tesla directly (we never see your password) to authorize Fleet API access

4. Set up Bluetooth detection - pair the app with your phone so it knows when you’re in the car

5. Create teen profiles - add your teen drivers and customize alert settings for each

6. Configure your preferences - set speed thresholds, curfew times, and geographic zones

That’s it! The app will start monitoring automatically whenever your teen drives.

Does Sentry Driver drain my Tesla's battery?

No, Sentry Driver has minimal impact on your Tesla’s battery.

Unlike apps that constantly wake your Tesla to check status, Sentry Driver:

• Only receives data when the car is already awake (during/after driving)
• Never sends commands that wake your sleeping Tesla
• Uses Tesla’s efficient Fleet API which is designed for minimal battery impact

Your Tesla’s battery life will remain essentially unchanged. The monitoring happens through the same systems Tesla uses for its own app, which are optimized for efficiency.

What's included in the free trial?

The 7-day free trial includes all features with no limitations.

During your trial, you get full access to:

• Real-time speeding alerts
• Curfew and zone monitoring
• Trip history and maps
• Driving scores
• Multiple teen profiles
• Multiple vehicle support
• All alert types

No credit card is required to start the trial. At the end of 7 days, you can choose to subscribe to continue using Sentry Driver, or the app will simply stop sending alerts.

This gives you plenty of time to see how the app works with your family’s driving patterns before committing to a subscription.

How do I cancel my subscription?

You can cancel anytime through your app store - no hassle, no questions.

On iPhone:

1. Open Settings > tap your name > Subscriptions
2. Find Sentry Driver
3. Tap Cancel Subscription

On Android:

1. Open Google Play Store
2. Tap Menu > Subscriptions
3. Find Sentry Driver
4. Tap Cancel

After canceling:

• You’ll continue to have access until your current billing period ends
• No refunds for partial months
• Your data remains in the app if you decide to resubscribe later
• You can delete all your data from within the app if you prefer

We don’t make cancellation difficult because we want families to use Sentry Driver because it genuinely helps - not because they’re trapped in a subscription.